Fredricks K.S. - SugarCRM For Dummies [2009, PDF, ENG]

SugarCRM For Dummies

Год выпуска: 2009
Автор: Karen S. Fredricks
Жанр: Руководство
Издательство: Wiley Publishing, Inc.
Серия: For Dummies
ISBN: 978-0-470-38462-6
Формат: PDF
Качество: eBook (изначально компьютерное)
Количество страниц: 348
Описание: SugarCRM for Dummies was written by Karen Fredricks, a CRM expert who has written 10 "Dummies" titles, including books on Act! and Microsoft. Her latest provides a "how-to" guide for users of SugarCRM, including detailed explanations on installing, using and administering the application.

Highlights include:

* Installing and navigating SugarCRM
* Managing sales contacts, leads and opportunities
* Executing and measuring marketing campaigns
* Using Sugar for customer support functions
* Running Sugar in a mobile and offline environment
* Customizing and extending Sugar

"SugarCRM for Dummies is a valuable resource for the global user base of SugarCRM," said Andy Dreisch, vice president of worldwide services at SugarCRM. "The book does a wonderful job describing the depth and breadth of our products in clear language that will be informative for beginners and useful for those more experienced with Sugar."Доп. информация: Язык - английский
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Внимание! Торрент перезалит 21.05.2010!